DRˣ for Reliability Optimization
Target Each Dollar for Maximum Reliability and Customer Benefit
Common Challenges
- Utilities are under pressure to meet constant or tightening targets under changing conditions and don’t have the tools to prove how regulatory framework changes would be mutually beneficial to the company, regulator, customers, etc.
- It’s difficult to pinpoint the specific circuits and segments for specialty programs and how much to spend
- Complex questions take a long time to answer, for example around forecasting to annual reliability targets and necessary reallocation of spend/resources and costs
How DRˣ Can Help
Our solution helps executives, managers, and reliability engineers manage key metrics and essential data. The Reliability Optimization Module leverages utility and external data along with AI and proprietary modeling techniques to help you plan programs to meet targets, optimizing both reliability and related spend.
DRˣ for Executive Decision Support
Critical Insights at Your Fingertips
Common Challenges
- Inaccessible, missing, and siloed data
- Data errors and gaps
- Custom queries and reports required from IT to compile data
- Significant effort and time to answer questions and calculate results
- Impatient executives and stakeholders who want answers yesterday
- As a result, decisions are often driven more by historical experience and anecdotes than by data
How DRˣ Can Help
Our solution helps executives, managers, analysts, and engineers manage the key metrics essential to leadership and regulators. This enables better and more timely decision making, more effective priority setting, improved accuracy of reliability reporting, and optimal targeting and allocation of reliability and system resiliency investments.
DRˣ for System Resiliency and Storm Hardening Effectiveness
System Resiliency and Storm Hardening Effectiveness
Common Challenges
- Companies often aren’t sure what metrics to use to measure resiliency and storm hardening effectiveness
- Even with existing data sources, many companies struggle to determine how to use their internal data, ideally combined with external benchmarks, to calculate, model, and compare resiliency in a robust, defensible manner
- Leading companies are looking for support from third-party experts and/or other utilities in helping them to justify current performance and hardening spending levels, via data-driven resiliency reports and plans, given the changing regulatory expectations
How DRˣ Can Help
Our solution helps executives, managers, and reliability engineers to manage key metrics and essential data. The System Resiliency & Storm Hardening Effectiveness Modules utilize the latest modeling techniques along with detailed historical outage and weather data to determine where to invest for a resilient, storm-hardened system as well as prove that historical investments were prudent, effective, and added company and customer value.
DRˣ for Weather Vulnerability
Network Weather Vulnerability and Emergency Response
Common Challenges
- Utilities have been trying for years to harness weather and reliability data to predict outages and damage levels for storm preparation. Results using average weather data and simple outage statistics, even at the circuit level, are inadequate for the level of accuracy needed for solid predictions and improved response times
- Most companies plan conservatively, incurring higher costs, and then react post-storm to identified damage sites, rather than mobilizing crews and materials to the right locations pre-storm
How DRˣ Can Help
Our solution helps executives, managers, and reliability engineers to manage key metrics and essential data. The Emergency Response Module utilizes the latest modeling techniques along with detailed historical and real-time outage and weather data to predict outage locations and severity, allowing companies to mobilize crews and materials to safe locations ahead of the storm, saving time and money and reducing restoration times (CAIDI).
More Info
Contact us at info@infrashieldlabs.com for more details and to schedule a web demo. We look forward to speaking with you and sharing how we have helped other utilities predict outage damage locations/sites from incoming weather and positioning crews ahead of time in safe locations, drastically reducing restoration time.
DRˣ for Electric Vehicle Penetration and System Impacts
System Planning for Your Grid of the Future
Common Challenges
- Utilities are under pressure to develop integrated Distribution plans that enable constraint-free distribution networks with the ability to host an almost unlimited amount of DERs. This includes solar, and storage, wind, electric vehicles, etc.
- EVs, in particular, worry some utility executives because they know so little about where on their system these sources of significant incremental load are likely to appear, and when
How DRˣ Can Help
Our solution helps executives, managers, and reliability engineers to manage key metrics and essential data. The EV Analysis Module leverages utility and external data along with AI and proprietary modeling techniques to help you plan where and when EV load will be added to your system. This allows for proactive, integrated system planning and robust assessments for regulators and other key stakeholders. In particular, DRˣ helps utility executives to:
- Understand the non-linear rate at which load will increase and where on their system, and then plan accordingly for upgrading substations, adding/upgrading feeders, and making transformer/customer service wire upgrades
- Credibly engage their regulators now in discussions about the timing and magnitude of the impact of this sea change in our industry
- Produce detailed, accurate analysis and visualizations to educate commission staff and ensure requested funds will be sufficient to meet the approaching demand over the next 5 to 10 years
- Demonstrate to customers, regulators, and other stakeholders their commitment to supporting growth in Renewables – both in their generation portfolio and in preparing their network to accommodate DERs
- Develop insights into circuit and substation hosting capacity to support integrated distribution planning, with more accurate locational analysis of EV additions and other DER penetration over the next 10 years
DRˣ for Enhanced Customer Experience
The Data You Need to Make an Impact
Common Challenges
- Valuable reliability data resources are inaccessible and siloed
- Reliability data can be utilized for so much more than reporting and compliance from a Customer Experience perspective
- Customer perception differs from fact (actual reliability)
- Customers are unaware of company initiatives and work to improve their reliability
- Lack of customer touchpoints
How DRˣ Can Help
Our solution helps executives, managers, and reliability engineers to manage key metrics and essential data. The Customer Experience Module leverages the data typically owned by other groups to drive enhanced customer experience. Give CSR’s customer-level data at their fingertips and provide individual customer report cards, driving enriched communications, transparency, touchpoints, and dialogue. DRˣ provides your Customer Service organization full access to customer-level reliability data; specifically, the Customer Experience Module and customer report cards:
- Provide CSR’s timely data showing individual customer reliability experience
- Enable separation of fact from customer perception
- Communicate to customers system and green initiatives, as well as planned work that will strengthen their part of the system and improve their reliability
- Demonstrate to the customer that the company is committed, competent, and caring regarding their safety and quality of service